Minimum/General Experience: Requires at least eight years’ experience, of which at least two years must include technical leadership experience and at least four years’ experience in software development, installation, and modification in an online production environment.
Functional Responsibility: Designs and develops well-integrated and cost-effective solutions for internal and external Webs; works closely with client project managers and technical leaders to understand customers’ business objectives and systems requirements; designs and develops Web infrastructures; designs and implements an intranet strategy for authorization of users to access controlled components; designs relational databases to perform well logically and physically for decision support; coordinates enhancements and maintenance of Web systems and sites; provides recommendations for server operating
Minimum Education: *Bachelor's Degree in Human-Computer Interaction, Web Development/Scripting, Computer Science or other relevant field.
Minimum/General Experience: Experience qualifications will be determined on a case-by-case basis. Generally this requires seven years of general experience in information systems, including five years of specialized experience providing state-of-the-art solutions in information systems technology (or, if the particular area of expertise in new state-of-the-art technology, the specialized experience may be less than ten years and more consistent with the age of the technology). Recognized expert in the technology being addressed.
Functional Responsibility: Provide expert, independent services and leadership in specialized technical areas. Provides expertise on an as-needed basis to all task assignments. Provides expert advice and assistance in state-of-the-art software/hardware. Coordinates with contractor management and Government personnel to ensure that the problem has been properly defined and that the solution will satisfy the Government’s requirement.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field. Master of Technology in Information Technology.Specialized certification in industry proven skill.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field.
Minimum/General Experience: This position requires a minimum of five years experience, of which at least three years must be specialized. Specialized experience includes: experience as an applications programmer on data base management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives. Demonstrated ability to work independently or under only general direction.
Functional Responsibility: Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. May take direction from application engineer to ensure program deadlines are met
Minimum Education: *Bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming.
Minimum/General Experience: Experience qualifications will be determined on a case-by-case basis. Generally this requires nine years of general experience in information systems, including six years of specialized experience providing state-of-the-art solutions in information systems technology (or, if the particular area of expertise in new state-of-the-art technology, the specialized experience may be less than ten years and more consistent with the age of the technology). Recognized expert in the technology being addressed.
Functional Responsibility: Provide expert, independent services and leadership in specialized technical areas. Provides expertise on an as-needed basis to all task assignments. Provides expert advice and assistance in state-of-the-art software/hardware. Coordinates with contractor management and Government personnel to ensure that the problem has been properly defined and that the solution will satisfy the Government’s requirement.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field. Master of Technology in Information Technology. Specialized certification in industry proven skill
General Experience: Senior Information Technology (IT) Specialists have nine (9) years of substantive IT knowledge and demonstrated hands-on expertise and/or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, HyperText Markup Language (HTML), HyperText Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote sensing/satellite imagery.
Functional Responsibility: Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.
Education: Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.
Minimum/General Experience: This position requires a minimum of four years’ experience, of which at least three years must be specialized experience in administrating computer systems. General experience includes operations experience on a large-scale computer system or a multi-server local area network.
Functional Responsibility: Supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.
Minimum Education: A Bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance.
Education: A Master’s Degree (in subjects described above) and three years general experience of which at least two years must be specialized experience.
Minimum/General Experience: Requires at least four years’ related experience in testing or instructional media/technology. Also requires knowledge of the principles, methods, and techniques used in analysis and assessment as well as the use and application of related off-the-shelf tools. Must have the ability to provide work leadership and supervision to assigned staff. Expertise in Automated Testing Tools such as Quick Test Professional (QTP), Quality Center, Visual Studio and Load Runner. Required experience also in the following areas:
Functional Responsibility: Designs and develops assessment instruments and/or strategies to meet training requirements; conducts analysis of training requirements (needs, job, task analysis); interviews subject matter experts or incumbents to collect information; develops relevant and measurable assessment criteria, standards, and methodologies; designs reliable and valid assessment materials; prepares reports and technical documentation related to assessment. Involved inimplementation of the test plan and developed test cases and test scripts in Mercury Test management tool Quality Center of web and software products.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field.
Functional Responsibility: Designs and develops assessment instruments and/or strategies to meet training requirements; conducts analysis of training requirements (needs, job, task analysis); interviews subject matter experts or incumbents to collect information; develops relevant and measurable assessment criteria, standards, and methodologies; designs reliable and valid assessment materials; prepares reports and technical documentation related to assessment.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field.
Minimum/General Experience: Four (4) years of experience, of which at least three (3) must be specialized. Specialized experience includes: developing functional requirements, conducting business analysis, or demonstrated problem-solving for complex business systems or environments. Competent to work in most phases of business analysis. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Analyze user needs to determine business, functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.
Minimum Education: *Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field or equivalent experience in a technical or business discipline.
Minimum/General Experience: Six (6) years of experience, of which at least four (4) must be specialized. Specialized experience includes: developing functional requirements, conducting business analysis, or demonstrated problem-solving for complex business systems or environments. Competent to work in most phases of business analysis with some experience as a team lead. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Analyze user needs to determine business, functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. May work in a lead capacity on a project. Identifies resources required for each task.
Minimum Education: *Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field or equivalent experience in a technical or business discipline.
Minimum/General Experience: Ten (10) years of experience, of which at least six (6) must be specialized. High level of technical competence and analytical skill.Expert level knowledge in the particular area of specialization.Intense and diversified knowledge in the particular field of specialization with in-depth understanding of the latest development in the field.Capable of developing new and innovative applications of state of the art knowledge.Superior interpersonal and communications skills.
Functional Responsibility:Performs work under broad direction concerning matters within his/her field of specialization. Progress reviews focus on status and quality of output product. Works under general direction, independently, or as part of team, with responsibility for analysis of problems, which are at the edge of the state of the art or involve significant complexity. Assists in the preparation of studies, plans and analyses in support of internal and external customers. May conduct in-depth research in support of studies and analyses. Presents and discusses specific approaches to meeting customer needs. Generally deals with senior level personnel or other recognized technical experts within the customer organization.
Minimum Education: *Bachelor’s Degree in Computer Science or other relevant field. Master of Technology in Information Technology, or a related field or equivalent experience in a technical or business discipline. Specialized certification in industry proven skill.
Minimum/General Experience: Six (6) years of experience, of which at least three (3) must be specialized performing Help Desk functions.
Functional Responsibility: Competent to work in most phases of Help Desk Specialist with some experience as a team lead. Must demonstrate the ability to work independently or under only general direction. Responsible to diagnoses problems through discussions with users. Conducts problem recognition, research, isolation, resolution, and follow-up steps. Resolves less complex problems immediately and assigns more complex problems to second-level support, senior operator, or supervisor. Assures timely close-out of trouble tickets and escalates additional support as needed.
Minimum Education: *Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field or equivalent experience in a technical or business discipline.
Minimum/General Experience: Two (2) year experience performing Help Desk functions.
Functional Responsibility: Under immediate supervision, responds to and diagnoses problems through discussions with users. Conducts problem recognition, research, isolation, resolution, and follow-up steps. Resolves less complex problems immediately and assigns more complex problems to second-level support, senior operator, or supervisor. Has the ability to perform tasks related to data entry.
Minimum Education: *High School diploma, plus Help Desk-related training classes.
Minimum/General Experience: Four (4) years of experience in writing, editing, and preparing business or technical documentation. Experience with and knowledge of government or commercial documentation standards as appropriate to the assignment.
Functional Responsibility: Responsible for documentation development and preparation throughout the production cycle that can include: technical writing/editing, editorial consultation, copy design/editing, proofreading, or overall documentation review. Checks documents for spelling, grammar, organization, consistency, and content. Ensures that documents follow the appropriate style guide. Interfaces with the client on a day-to-day basis. Supports the completion of project specific tasks within estimated time frames and budget constraints.
Minimum Education: *Bachelor’s Degree in Communications, Journalism, English, or a related field or equivalent experience.
Minimum/General Experience: Four (4) years of technical training experience, including two (2) years of information systems training experience. Competent to work at a high level for all phases of information systems training.
Functional Responsibility: Working under general direction, prepares and conducts complex training and education programs for information systems or user personnel. May design and develop in-house programs. Maintains records of training activities, employee progress, and program effectiveness.
Minimum Education: *Bachelor’s degree in any field.
Minimum/General Experience: Minimum eight (8) years general experience with five (5) years specialized experience reflecting increasing responsibilities in information systems design and management and the ability to motivate and lead teams. Must have understanding of, and experience in, complete project development life cycle, proposal and/or task order development, and working knowledge of program management functions including cost, schedule status and reporting.
Functional Responsibility: The Project Manager is the authorized interface with the client’s management personnel. He/she will be responsible for formulating and enforcing work standards, project schedules, supervising personnel and communicating policies, purposes, and goals of the organization and/or project to subordinates. Also responsible for day-to-day operation and the overall project performance.
Minimum Education: *Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field or equivalent experience in a technical or business discipline.
Degree | Experience Equivalence | Other Equivalence |
Bachelors | Associates degree +2 years relevant experience, or 4 years relevant experience | Professional certification |
Masters | Bachelors +2 years relevant experience, or Associates +4 years relevant experience | Professional license |
Doctorate | Masters +2 years relevant experience, Bachelors +4 years relevant experience |
* Successful completion of higher education which has not yet resulted in a degree may be counted as 1 year of experience for each year of college completed.