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innovative technologies

Visual Connection has extensive technology and business experience to help your organization design the right solution on the right platform

Visual Axis Business Process Management and Customer Relationship Management

Business Process Management (BPM) is the term used to describe applications designed to orchestrate the various jobs that need to be performed between a network of people and systems

BPM applications attempt to continuously improve the process of human interaction with technology. They enable businesses to respond to changing consumer, market and regulatory demands faster than competitors - creating competitive advantage. At Visual Axis, our developers are highly experienced in working with BPM solutions. Our past performance includes configuration and integration work with the Pega BPM solution.

We also bring experience working with the Pega Customer Relationship Management (CRM) solution. CRM is a widely-implemented strategy for managing a company's interactions with customers, clients and sales prospects. It involves using technology to organize, automate and synchronize business processes - principally sales activities, but also those for marketing, customer service and technical support.

At Visual Axis, we can work with you to optimize your CRM solution so that you can find, attract and win new clients, while reducing the costs of marketing and client service.

Pega Demostration Videos

  • Overview Pega Dynamic Case Management Solution
  • London Heathrow/BAA - Delivering a World-Class Passenger Journey with Pega

HHS Centers for Medicare and Medicad Services PegaSystems' Case Studies

  • Early Retiree Reinsurance Program (ERRP)
  • Eligibility Appeals Case Management System (EACMS)
  • Quality Management and Review System (QMARS)
  • Retiree Drug Subsidy Program (RDS)
  • Medicare Administrative Contractor - J15 - (RIVERBEND GOVERNMENT BENEFITS ADMINISTRATOR - RGBA)

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Core Competencies

  • Project and Program Management
  • Business Process Reengineering
  • Studies and Analyses
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  • User Experience Engineering
  • Document Process Automation

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